A: Each American Airlines AAdvantage® member who switches their account will earn 10,000 AAdvantage® bonus miles. For example, if you have 4 lines in a family, you need to provide 4 unique AAdvantage® numbers. Each AAdvantage® member will earn 10,000 AAdvantage® bonus miles.

A:After switching a wireless line to AT&T on a postpaid wireless plan, visit att.com/AAswitcheroffer to complete the AT&T redemption form for your AAdvantage® bonus miles within 14 days of activating the new line. Customers will need to complete the form for each AAdvantage® member who is switching their account and provide the details for each switched line:

• A unique AAdvantage® number
• The first and last name on the AAdvantage® account
• The AT&T wireless number for that line
• Email address
• Home address

A: Each AAdvantage® member can earn 10,000 AAdvantage® bonus miles through this offer. 

A: Customers can add up to 10 lines per AT&T account and open 2 accounts max, 20 lines total. Each port-in smartphone line must have its own unique American Airlines AAdvantage® number to earn AAdvantage® bonus miles.

A: Existing AT&T customers are eligible for this offer if they switch an additional line to AT&T from an eligible third-party carrier, activate a smartphone on a postpaid wireless plan and fill out the AT&T redemption form at att.com/AAswitcheroffer.

A: After customers submit the AT&T redemption form for the offer, the new AT&T line must remain active and in good standing on a qualifying postpaid wireless plan for at least 60 days from the activation date. Once that’s done, please allow 8–10 weeks for the AAdvantage® bonus miles to post to the AAdvantage® account.  

A: No, customers can sign up for any postpaid voice and data plan. Plans start at $60.00/month before discounts (if new customer, for single line of AT&T 4GB plan). Taxes and fees are extra. Existing customers can add to their current plan, which may be less. 

A: The new line must stay active and in good standing on a qualifying postpaid wireless plan for at least 60 days from the activation date. If the line is cancelled early, it won’t be eligible for the 10,000 AAdvantage® bonus miles. 

A: Please allow 8–10 weeks after your 60-day qualification period ends.

If customers got a confirmation from AT&T that they met the requirements but still don’t see the AAdvantage® bonus miles, you can direct them to contact American Airlines at 800-882-8880. Or Contact AAdvantage® customer service >
If customers didn’t get confirmation or received a message saying they didn’t qualify and think that’s a mistake, contact the AT&T Reward Center at 877-258-1427. (Note – GroupO may not be able to resolve. In cases where the customer did not meet the wireless requirements, they may call AT&T)

A: Yes, customers need an active AAdvantage® account in good standing when they submit the AT&T redemption form.

A: Yes, this offer is available in all 50 U.S. states, including District of Columbia, but not in U.S territories and possessions as long as customer purchase/activate through an eligible sales channel.

A: AAdvantage® bonus miles do not count toward AAdvantage® status qualification or AAdvantage️ Million Miler™ status. Customers can use these bonus miles for flights; hotel stays and more.